Another Reason I Like Apple
Recently I managed to break the firewire port on my macbook. I know what you are thinking, “Steve, how can you break a firewire port?” I am the type of person that is unintentionally rough on stuff, so it broke. Sue me!
Well, with all that I connect to that firewire port, it basically rendered my computer useless. So, I took it into Apple on Tuesday morning (two days ago) to get it fixed. Since my computer was a month and a half out of warranty I had to pay for the repairs myself. Honestly, I am not sure it would have been covered anyway. So they had this deal where you pay a very reasonable price to not only fix the problem (replacing the logic board), but, they basically fix anything else that is wrong. I was bummed with the prospect of having to use my wife old and slow G4, and to not have it for 7-10 business days. Even though this is a reasonable repair time, for me, it is an eternity because this is the hub of all I do for a living. Reluctantly I let it go.
Jump to this morning (Thursday, two days later). I get this knock on the door, and it is a delivery guy with my computer! Wow, I don’t think I have ever gotten that kind of service from a local shop. Not only did they replace the logic board, but they replaced the top case (in the 1st gen models they had some staining issues).
All I can say is I am so glad I went to the dark side, or light side depending on your perspective.
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